Label is getting stuck; prints only half - Prafia Pro

Prafia prints by heating your label in very specific areas.

If your label is getting stuck (usually while printing something very dark, like a barcode or a thick straight line), this is most likely due to your print density being set too high for your label.

This causes the label to overheat and stick to the print head. Different labels respond differently to the same level of heat.

Please set your print speed to 4 and density to 2, then try your print again. If your label looks too light, increase the density by 1.

On PC:

Go to Control Panel → Devices and Printers → Right Click on Label Printer → Printer Preferences → Option Tab → Settings.

Adjust Speed and Density, then click OK.

On Mac:

Access these settings directly from the print menu as shown below.