Installing Prafia Pro Driver on Windows

1. Please download the latest version of Prafia's Windows Driver from this link.

2. Depending on your browser settings, the file will be saved to your default download location. The file name is PRAFIA-Pro-WIN_v2.12.0.002.zip.

For example, in Chrome it will appear at the bottom-left of the browser window and will be saved in your Downloads folder by default.

Example of Windows driver download in Chrome

3. For security reasons, the driver is packaged in a zip file. Please extract it and open the installer inside the zip.
When launching the installer, you may see a Windows security warning. Click on More info and then Run anyway to continue, then follow the installer steps.

Windows security warning - select More info Windows security warning - select Run anyway

4. During the installation steps, you will be asked to select your printer model.
Please select AM-243-BT from the list and continue with the installation.

Select AM-243-BT printer during installation

Installation confirmation screen

5. After installation, go to your Windows Printers. You should now see Label Printer or AM-243-BT listed.
You can reach this page by going to: Control Panel → Devices and Printers.

6. Right-click on Label Printer or AM-243-BT and choose Printing Preferences to adjust your label settings.

Open Printing Preferences in Windows

7. Under the Layout tab, click on Advanced...

Windows printer settings - Layout tab

8. Select your label size from the drop-down menu. Most 4 x 6 shipping labels are 100 x 150mm. Click OK to save your settings.

Windows printer settings - choose 100x150mm label size

9. To create custom-sized labels, please see this link.

Solutions