Red Light is Flashing - Prafia Flex

The red light indicates that the Prafia printer has a problem with your label.

Performing the Automatic Label Identification can usually resolve the issue.

Most likely, the Prafia printer needs to re-learn your label.

Please ensure there are multiple labels loaded in the Prafia printer and then run the automatic label identification. Press and hold the top circular button on the printer:
• For the Prafia Flex, release when you hear one beep.
• For the Prafia Pro, release after the blue light flashes twice.
Prafia will then move the labels back and forth to learn the gap size and other label properties.

Watch this process in a video here: Setup Prafia for First Use

If the automatic label identification does not work or the red light remains, turn off the Prafia printer using the power switch on the back, then turn it back on.